FAQ
1. What services does ProMediMate offer?
We offer a range of health care services including diagnostic testing, physiotherapy, nursing, and pharmacy services.
2. How do I book a service?
Booking is simple—just visit our website https://promedimate.com/, select the service you need, and schedule your appointment online.
3. Who provides the physiotherapy and nursing services?
All our physiotherapy and nursing services are delivered by qualified professionals registered with our platform.
4. How will I receive my test results?
Diagnostic results are sent directly to your WhatsApp for quick and easy access if you choose to recieve an update on whatsapp, otherwise you'll recieve it in your registered email. It is your responsibility to keep the correct info.
5. Can I order medications through your platform?
Yes! Our pharmacy services allow you to order medications conveniently, with delivery or pick-up options available.
6. Is your platform secure?
Absolutely. We prioritize your privacy and security, using encryption and secure protocols to protect your information.
7. What if I need to change my appointment?
You can easily reschedule or cancel your appointment through our platform, ensuring flexibility to meet your needs.